Decathlon Activités collected 3000+ feedback with Feedier widget

A digital platform for consumers to find and book sports activities with skilled professionals, locally or part of the Decathlon group.

For Decathlon Activités, their users’ experience is the number one priority. In response to a brand-new version of their application, the product team wanted to exceed user’s expectations and always be two steps ahead.

They wanted to continuously monitor their user’s feedback at key moments of their journeys, so they could increase user return rates, book more activities and fulfill Decathlon’s mission: Helping, inspiring and guiding you through your sports experiences.